September 25, 2022
The best 20+ social customer service salesforce

The best 20+ social customer service salesforce

Below is a list of the best Social customer service salesforce voted by readers and compiled and edited by our team, let’s find out

Video Social customer service salesforce

1 Social Customer Service Software: Service Cloud – Salesforce

  • Author: salesforce.com
  • Published: 11/10/2021
  • Review: 4.92 (602 vote)
  • Summary: Give your customer service team the tools to create and manage cases via social media channels. With Service Cloud’s social customer service tools, your team 

2 Salesforce Social Automation and Social Customer Service

  • Author: slideshare.net
  • Published: 02/11/2022
  • Review: 4.72 (567 vote)
  • Summary: Social Automation is designed to process social media content Automation achieved Perform workflow Identify content. Social Data Flow Topic Profiles and 

3 Salesforce and Sprout Social Partner to Manage Full Social Media

  • Author: investors.sproutsocial.com
  • Published: 05/19/2022
  • Review: 4.47 (303 vote)
  • Summary: · Sprout enables Salesforce customers to better connect with their audiences, streamline publishing workflows, deliver excellent social customer 

4 What is Salesforce Service Cloud? – TechTarget

  • Author: techtarget.com
  • Published: 02/22/2022
  • Review: 4.22 (442 vote)
  • Summary: Social customer service is integrated with Salesforce Customer Success Platform, which enables the social team to gather a comprehensive picture of the 

5 Salesforce Social Customer Care – Merkle

  • Author: merkle.com
  • Published: 02/20/2022
  • Review: 4.05 (419 vote)
  • Summary: Salesforce Social Customer Care … Social media has become the go-to channel for customers to interact—both positively and negatively—with brands. As a result, 

6 Marketing Cloud Social Studio to Be Retired | THE DRIP

  • Author: salesforceben.com
  • Published: 10/15/2021
  • Review: 3.9 (558 vote)
  • Summary: · Social Studio is a solution to create, schedule, and monitor your social media efforts. You can organize social posts by brand, region, or 

7 Introducing Salesforce Social Customer Service – Cloud for Good

  • Author: cloud4good.com
  • Published: 08/10/2022
  • Review: 3.76 (328 vote)
  • Summary: · Social Customer Service allows you to respond to customers and constituents via social networks to capture important information as a Case right 

8 Optimize Social Customer Service with Salesforce Service Cloud

  • Author: grazitti.com
  • Published: 06/17/2022
  • Review: 3.48 (255 vote)
  • Summary: Salesforce Social Customer Service provides social media monitoring to handle requests across Facebook, Twitter, YouTube, LinkedIn, blogs and online 

9 Social Customer Service: Salesforce Service cloud | QRS

  • Author: qrsolutions.in
  • Published: 12/30/2021
  • Review: 3.19 (479 vote)
  • Summary: · Social customer service is a unique feature of the Salesforce service cloud. This connected service module creates and handles cases on 

10 Social Customer Service Solution powered by Salesforce

  • Author: digitalaquila.com
  • Published: 09/22/2021
  • Review: 3.18 (409 vote)
  • Summary: · A complete social customer service offers the power of social listening coupled with an integrated service cloud solution. Integration of 

11 How to use Salesforce to Provide Customer Service on Facebook

  • Author: asagarwal.com
  • Published: 03/31/2022
  • Review: 2.98 (123 vote)
  • Summary: · Your subscription to Salesforce allows you to connect to two Social Media accounts (e.g. Facebook, Twitter) for FREE and create cases from the 

12 Salesforce Social Customer Service – NeuraFlash

  • Author: neuraflash.com
  • Published: 06/04/2022
  • Review: 2.74 (151 vote)
  • Summary: · Since social customer service is an integrated, seamless part of Salesforce Customer 360, it provides you with a clear picture of the customer 

13 Salesforce | Enable Social Customer Service – Gyde

  • Author: gyde.ai
  • Published: 06/04/2022
  • Review: 2.76 (101 vote)
  • Summary: Enable Social Customer Service. Enter Social Media in the Quick Find box from Setup, then select Social Customer Service. heck Enable Social Customer Service On 

14 Enabling social customer service in Developer Edition

  • Author: salesforce.stackexchange.com
  • Published: 02/15/2022
  • Review: 2.55 (90 vote)
  • Summary: If your organization was created during the Spring ’16 release or later, you do not need to contact Salesforce first. Go directly to the Social 

15 Enable Social Customer Service – Salesforce Help

  • Author: help.salesforce.com
  • Published: 03/10/2022
  • Review: 2.46 (144 vote)
  • Summary: From Setup, enter Social Customer Service in the Quick Find box, then select Social Customer Service. · On the Settings tab, check Enable Social Customer Service 

16 Top Salesforce Social Studio Likes & Dislikes 2022 – Gartner

  • Author: gartner.com
  • Published: 11/11/2021
  • Review: 2.35 (195 vote)
  • Summary: You can retweet, reply and comment on the content.Salesforce Social Studio allows you to respond to customer comments and messages sent on Facebook, Instagram, 

17 What to do when Salesforce Social Studio Sunsets [Full Guide]

  • Author: oktopost.com
  • Published: 02/12/2022
  • Review: 2.36 (143 vote)
  • Summary: · Employee advocacy is a virtuous cycle that benefits everyone involved. When looking for a new social media management platform, employee 

18 A quick introduction to social studio – ISDI CRM

  • Author: isdicrm.com
  • Published: 05/25/2022
  • Review: 2.16 (196 vote)
  • Summary: Social Studio is Salesforce’s solution for listening, engaging, and publishing across the most popular social media networks on the planet—Facebook, Twitter, 

19 Mastering Social Customer Service with Salesforce Service Cloud

  • Author: socialmediatoday.com
  • Published: 05/23/2022
  • Review: 2.18 (156 vote)
  • Summary: · Mastering Social Customer Service with Salesforce Service Cloud · 41% increase in agent productivity, compared to on-premise CRM · 34% increase in 

20 What is Salesforce Social Customer Service? – Ledgeview Partners

  • Author: ledgeviewpartners.com
  • Published: 02/15/2022
  • Review: 1.99 (81 vote)
  • Summary: Salesforce Social Customer Service appears in the Service Console so that agents have 360-degree views of their customers. In this way, it acts as a virtual 

21 Prepare for Social Customer Service Unit | Salesforce Trailhead

  • Author: trailhead.salesforce.com
  • Published: 07/31/2022
  • Review: 1.99 (70 vote)
  • Summary: Plan for Social Customer Service ; Do we want to review and approve responses from agents to social posts before they’re sent? Yes. Since agents will be the 

22 Salesforce Unveils Social Media Integration for SMBs

  • Author: businessnewsdaily.com
  • Published: 02/14/2022
  • Review: 1.8 (105 vote)
  • Summary: Social media platforms are increasingly used as places for small businesses to converse with their customers. It was 

23 Social Customer Service in Salesforce – AwsQuality

  • Author: awsquality.com
  • Published: 10/08/2021
  • Review: 1.62 (84 vote)
  • Summary: · Make sure that you should use either a trial version or a subscribed version of the salesforce org. · From Service Setup, enter Social Customer 

24 Salesforce Service Cloud vs Salesforce Social Studio | TrustRadius

  • Author: trustradius.com
  • Published: 06/15/2022
  • Review: 1.53 (64 vote)
  • Summary: Salesforce Service Cloud is excellent as a CRM, a case management system, multi-channel contact centre support application, service and ticketing